Telio
Managed AI

We build it. We run it.
You use it.

An AI system is only as good as the person keeping it current — the models updated, the software patched, the hardware watched. Most businesses don't have that person. With Telio, you don't need one.

What's Included

What "managed" means here.

Monitoring & alerting

Your system watched around the clock; problems flagged before they're outages.

Model management

Models updated, tuned, and swapped as better ones ship. Your system gets smarter over time, not stale.

Patching & security

OS, firmware, and stack updates handled on a schedule, hardened by default.

Usage & capacity reporting

What your team actually uses, and when the workload says it's time to grow.

Priority support

One business-day response, and a real person on the other end.

On-site service

We're in Doylestown, not a timezone away. When hands are needed on hardware, they're ours.

Annual upgrade planning

A yearly review of workload vs. hardware, with upgrade-in-place options instead of replacement quotes.

How It Works

From first call to daily use.

01

Workload consult

We learn what your business does and where the hours go. Honest scoping — including "you don't need this yet" when that's true.

02

Build & install

We spec the T-rex, build it, load the stack, and install it on your network. Tested against your real workload before we call it done.

03

Cutover & training

Your team learns the system on their actual work, not a demo. Existing tools repointed. Old habits retired gently.

04

Ongoing management

We watch it, update it, and grow it. You get a quarterly readout and a system that stays current without anyone on your staff thinking about it.

Pricing Shape

One machine cost. One flat monthly fee. No meter.

The hardware is a one-time purchase (financing available), specced to your workload. The management is a flat monthly fee sized to the deployment — not to your usage. Use it ten times a day or ten thousand; the fee doesn't move. That's the point: AI as a predictable line item instead of a metered surprise.

FAQ

The questions we get first.

What happens if the hardware fails?
T-rex machines are built with serviceability first — and the workhorse tiers carry redundant power. Under management, we monitor component health, stock critical spares for supported configurations, and handle repair or replacement. Higher tiers support redundant deployments where downtime isn't an option.
Is support remote or on-site?
Both. Most issues resolve remotely through the monitoring agent. When hardware needs hands, we come to you — we're a local company, and that's the model.
What's the response time?
One business day, guaranteed, on everything. Priority response terms for production deployments are set in the service agreement.
Am I locked in?
No. You own the machine outright, the stack is built on open components, and management agreements run annually. If you leave, you keep a working system — that's what "you own it" means.
Can our IT team be involved?
Please. We work alongside internal IT and existing MSPs constantly — we take the AI stack, they keep their domain, and we agree on the boundary in writing.
What don't you manage?
Your general network, your other servers, your printers. We're the AI infrastructure specialists, not a replacement for your IT provider — and we're happy to be introduced to them.

You run the business. We'll run the machine.