by Nicole | Mar 31, 2021 | Uncategorized
Research has shown that a business’s online star rating directly affects their profits, regardless of whether they’re in e-commerce or run a traditional storefront. Online reviews create a community based on the most outspoken customers, showcasing the best and the...
by Nicole | Feb 26, 2021 | Blog, Uncategorized
Customer feedback is a great way to gain insights about the success of your business straight from the mouths of loyal fans as well as naysayers. With the added benefit of technology, you can more readily find out where your strengths and weaknesses lie with your...
by Nicole | Dec 29, 2020 | Uncategorized
Interaction is the best way for a business or brand to improve and maintain an online presence. Whether the feedback is negative or positive, it’s crucial to respond to customer comments across your business’s online platforms. However, it’s often easier said than...
